Hiring somebody internally to film content looks like the obvious saving once you are buying several videos a month. Sometimes it is. Often it quietly destroys the thing that made the content work.

What internal hiring actually buys

Availability, speed and brand knowledge. Someone who can film on Tuesday because a competitor moved, who knows the product line and who does not need a brief written from scratch. For a brand producing constantly, that has real value.

What it costs you

Sameness. One person filming everything means one face, one apartment, one voice and one way of talking. UGC works because it looks like different customers, and an internal creator cannot be four different people no matter how good they are.

The bilingual problem it creates

Unless your internal hire is genuinely bilingual, hiring one person solves half the country. Brands that internalise in English then discover they still have to commission every French video externally, which was the coordination cost they were trying to remove.

What to internalise first

Not the camera. Internalise the angle, the learning from testing, and the relationship with a small roster of creators. Those three things are the actual competitive advantage. Filming is the part that can be bought reliably from outside at a known price.

The honest test

If your margin depends on the internal person doing everything, you have not saved money, you have created a single point of failure who also cannot take a holiday. Count what four external creators would cost for the same volume before hiring.

Keep reading

Find creators for your campaign →


Frequently asked questions

What does internal hiring buy?

Availability, speed and brand knowledge.

What does it cost?

Variety, which is what makes UGC work.

What is the bilingual catch?

One hire usually covers only one language.

What should be internalised first?

The angle and the roster, not the camera.