Your best video last month was probably seen mostly by people who cannot buy from you. Here, that is the default state.

Why campaigns here spill over by default

Your language is not your market

The country's two main languages are spoken by far more numerous neighbours. Any video distributed without constraint therefore naturally finds an audience wider than your sales area, and that audience reacts, comments and pushes the indicators up without ever buying anything.

Platforms make it worse

Distribution systems look for performance at the lowest cost. When the national audience is small and therefore expensive, they widen as soon as they can, because the click is cheaper on the other side. The spill is not an accident, it is the expected behaviour of the system.

What that does to your figures

The three readings that mislead

A very low cost per view, a flattering engagement rate, and a high volume of comments. All three are explained by the same cause: a widened audience that watches willingly but does not buy.

The test that separates them

Compare cost per sale, not cost per view, and do it by region. If the cost per sale doubles as soon as the area widens, you are paying for attention that will never convert.

Filter through the content, not just the settings

What makes people self-select

Seven elements that sort an audience better than a parameter.

The name of a town, said naturally.

A local shop visible on screen.

A habit specific to the country, culinary or administrative.

A regional accent, owned.

A reference to a local service the neighbour does not have.

A price shown in the local currency, where relevant.

And a delivery mention specific to your area.

What does nothing

Six elements that do not filter, contrary to belief.

The flag at the end of the video.

Mentioning the country in the description.

The language setting alone.

The country name in the on-screen text.

A currency displayed with no context.

And country targeting with no area restriction.

How to measure the size of the leak

Seven measurements, doable this week.

The share of views coming from your country, campaign by campaign.

The share of clicks coming from your delivery area.

Cost per sale compared between areas.

The origin of comments, checked by hand on ten videos.

The conversion rate by region, if your tool allows it.

The share of traffic on your store locator page by area.

And the gap between budget spent and sales made per country.

What to do about the two language communities

Six decisions, taken once.

Treating each community as a distinct market.

Planning two versions from the shoot, not afterwards.

Checking that the person on screen really comes from the region targeted.

Adapting the local references, not just the language.

Measuring separately, always.

And never averaging the results of the two versions.

What to decide before the next campaign

Six points, in black and white.

Your real delivery area, in postcodes.

The maximum budget accepted outside that area.

The language and variant of each version.

The indicators that will decide when to stop.

The minimum duration before concluding.

And the person who reads the results every week.

When to keep the spill

There are cases where the leak is good news: if you deliver to the neighbouring country, if your product ships with no constraint, or if you are preparing an expansion. In those situations, correct nothing and measure separately. The rule is simple: the spill is a problem when you pay for it, and an opportunity when you can serve it.

Fix the reporting first

Seven settings to sort out before changing anything else.

Separating results by country, systematically.

Adding regional segmentation, where possible.

Measuring cost per sale, never cost per view.

Comparing areas over the same period.

Isolating orders coming from your delivery area.

Checking where the comments come from, not only the views.

And redoing this reading every month, since the split moves on its own.

What changes with the size of your area

Six situations, with what to do.

A single-city area: name the neighbourhood, not the city.

A province: name two towns, never just one.

A language community: adapt the variant above all.

The whole country: produce two versions, with no exception.

An area straddling a border: keep the spill and serve it.

And unconstrained online selling: stop filtering, measure by country.

What to write in the brief

Six mentions, short.

The real sales area, in postcodes.

The towns that may be named.

The shops that may appear.

The language and variant expected.

What must not be said about availability.

And the person who approves the local references.

What adapts, and what stays

ElementTo adapt per marketIdentical everywhere
The voice and the textYesNo
The product shotsNoYes
The mandatory noticesYes, per countryNo
The edit and the paceNoYes

What is decided before the shoot

The number of languages delivered and the list of release countries. Those two determine framing, overlays and length, long before the first shot.

What is never transposed as is

An advertising rule valid in one country. Mandatory notices and permitted claims are verified market by market with the competent authority and a lawyer.

The most frequent mistakes

Six reflexes that let the leak settle in.

Judging a campaign on cost per view.

Restricting targeting without touching the content.

Running one single video across both language communities.

Rejoicing at strong engagement coming from elsewhere.

Ignoring where the comments come from.

And concluding a campaign works because it is being watched.

One last marker: here, reach is easy and useful audience is rare. Write videos only your possible customers can recognise, and let the rest go on their way.